computer moron of the day award

It's still early in the day, but I believe we have a winner!

Congratulations to the large lady in the yellow t-shirt who asked the winning question regarding email usage. She approached the desk and stated "I have an email account here, but why can't I access it at home?" I attempted to clarify what she meant by "here."

At Napa County? (County employees can access their email from home, but the process is a little complicated.)

"No, on these computers. It's yahoo. My aunt has Yahoo SBC, too, so why can't I access my email from her house?"

Honorable mention should probably go to the lady who didn't know how to use a floppy (not even how to put it in the machine).

Special Annoying Customer Props goes to the lady who wants to find out about a tv program her friend told her about but
does not know a.) what station it was on, b.) the title of the program, c.) who was in it or produced it and d.) probably not even the exact date it aired. So she wanted to look up addresses of all the TV stations in Northern California so she could write them letters and ask them. That'll work.

My version of hell.


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